How can we help?
Find answers, get support, and learn how to make the most of AskOro.
Frequently Asked Questions
How do I connect my first integration?
After signing up, navigate to the Data page and click 'Connect' on any integration. You'll be guided through the OAuth flow to authorize AskOro to access your content.
How does AskOro handle permissions?
AskOro respects your existing access controls. Users can only search and receive answers from content they already have permission to view in the connected tools.
Can I customize which content is indexed?
Yes! You can select specific folders, repositories, or spaces to index. You can also exclude sensitive content from being searchable.
How often does AskOro sync my data?
AskOro syncs changes in real-time or near real-time depending on the integration. Most updates are reflected within minutes.
What AI model does AskOro use?
AskOro uses state-of-the-art large language models combined with RAG (Retrieval-Augmented Generation) to provide accurate, sourced answers from your specific content.
Is my data secure?
Absolutely. Your data is encrypted at rest and in transit. We're SOC 2 compliant and follow enterprise-grade security practices. Learn more on our Security page.