Knowledge Base Software Pricing in 2026: What You Actually Pay (Full Comparison)
Knowledge Base Software Pricing in 2026: What You Actually Pay
Pricing pages for knowledge base and internal search tools are often the least honest pages on the internet. "Contact us for enterprise pricing." "Starts at $X per user per month." "Volume discounts available."
None of that tells you what a 30-person team is actually going to pay.
This comparison covers the real pricing picture for the tools most commonly evaluated in 2026 — including per-user costs at realistic team sizes, what is included at each tier, and the hidden costs that show up after you sign.
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The Two Pricing Models
Before comparing tools, it helps to understand the two dominant pricing structures in this market:
Per-user/seat pricing: You pay based on headcount. Common for enterprise tools. Works fine when your team is small; gets expensive fast as you grow. A tool at $15/user/month costs $450/month for 30 people and $1,500/month for 100.
Flat-rate pricing: You pay a fixed monthly fee regardless of how many people use the tool. Rare, but increasingly common for tools targeting growing teams. Better for teams where everyone needs access but you do not want the bill to scale linearly with hiring.
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Glean
Pricing: Enterprise only. Typically $50,000 to $120,000/year depending on seat count.
What is included: Enterprise-grade connectors (100+ apps), advanced permissions, dedicated support, SSO.
Hidden costs: Implementation partner often required. 2-4 month rollout typical. Dedicated admin needed.
Best for: 500+ person companies with an IT team to run it. Not suitable for teams under 100 people.
Real cost for 30 people: $50,000 to $60,000/year.
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Guru
Pricing: $15/user/month (Standard), $20/user/month (Enterprise).
What is included: Wiki, card-based knowledge, Chrome extension, Slack integration.
Hidden costs: The tool works best when someone owns it. Expect 2-4 hours/week from a dedicated Guru admin.
Best for: Sales and support teams that need a source of truth for repeatable answers.
Not for: Teams wanting cross-tool search. Guru searches its own cards, not your Slack history or GitHub.
Real cost for 30 people: $450/month ($5,400/year).
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Tettra
Pricing: $8.33/user/month (billed annually).
What is included: Wiki, Q&A, Slack and MS Teams integration for answers.
Best for: Teams that want a clean Q&A and wiki without enterprise complexity.
Not for: Teams wanting AI search across existing tools. Tettra searches its own content.
Real cost for 30 people: $250/month ($3,000/year).
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Slab
Pricing: Free up to 10 users. $8/user/month after that (Growth plan).
What is included: Unlimited content, search, Slack/GitHub integrations for linking, SSO.
Hidden costs: Content still has to be written and maintained. Good Slab requires a significant writing investment.
Best for: Teams that want beautiful documentation and are willing to invest in maintaining it.
Real cost for 30 people: $240/month ($2,880/year).
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Dashworks
Pricing: $20/user/month.
What is included: AI-powered cross-tool search across 50+ apps.
Best for: Mid-market teams (50-200 people) that want Glean-like functionality without Glean pricing.
Not for: Small teams. At 30 people, you are at $600/month.
Real cost for 30 people: $600/month ($7,200/year).
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eesel AI
Pricing: From $49/month flat (Professional), $99/month (Business).
What is included: AI answers across Confluence, Notion, Google Drive, Slack.
Best for: Teams who want a simple AI answer layer on top of existing tools.
Not for: Teams wanting deep Jira or GitHub integration.
Real cost for 30 people: $49 to $99/month flat.
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AskOro
Pricing: $24/month flat (Lite), $49/month flat (Team), $99/month flat (Business). 14-day free trial.
What is included at Team: 8 integrations (Confluence, GitHub, Google Drive, Jira, Microsoft Teams, Notion, OneDrive, Slack), AI-powered cross-tool search, Slack bot, web dashboard.
Hidden costs: None. Flat rate, no per-seat pricing, no implementation fees.
Best for: Teams of 5-100 who want cross-tool AI search at a predictable price that does not scale with headcount.
Real cost for 30 people: $49/month flat ($588/year). Same price for 30 people or 3 people.
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Side-by-Side: 30-Person Team
| Tool | Monthly Cost | Annual Cost | Cross-Tool Search | Flat Rate |
|---|---|---|---|---|
| Glean | ~$4,000-5,000 | $50,000-60,000 | Yes | No |
| Dashworks | $600 | $7,200 | Yes | No |
| Guru | $450 | $5,400 | No (own content) | No |
| Tettra | $250 | $3,000 | No (own content) | No |
| Slab | $240 | $2,880 | No (own content) | No |
| eesel AI | $49-99 | $588-1,188 | Partial | Yes |
| AskOro | $49 | $588 | Yes (8 integrations) | Yes |
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What Actually Drives the Decision
Under 30 people: You want something that installs fast and does not require a full-time admin. Flat pricing matters because you cannot afford per-seat costs for every employee. AskOro and eesel AI are both worth evaluating.
30-100 people: The per-user cost becomes significant. $15-20/user/month at 50 employees is $750-1,000/month. Teams at this stage often find that flat-rate tools deliver equivalent coverage at 10-20% of the cost.
100-500 people: SSO, audit logs, and permissions become real requirements. Dashworks or higher-tier Guru become relevant. Glean is still overkill unless you have a large IT team.
500+ people: Enterprise tools like Glean make sense at this scale.
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The Real Question to Ask
Before comparing pricing pages, answer this: where does your team's knowledge actually live?
If the answer is "mostly in our wiki" — Tettra, Slab, or Guru are sensible. You are buying a better wiki.
If the answer is "everywhere — Slack, GitHub, Notion, Google Drive" — you want cross-tool AI search. At that point the comparison is Glean ($50k/year), Dashworks ($7k/year), or flat-rate tools like AskOro or eesel AI ($600/year).
For a 30-person team, the gap between AskOro and Glean is $49,400/year.
Try AskOro free for 14 days — no credit card required.